Communication Policy

This Communication Policy describes how we, at TASK, handle queries, complaints and compliments from anyone who visits our sites or engages with our personnel. At TASK, we are committed to participant safety and comfort as well as ethical and considerate engagement with any supplier, sponsor, public or private entity. As such we value any feedback from these parties.

 

If you have a compliment you wish to share with us, this can be shared to us via the TASK website on the contact us page, or call +27 21 100 3606 and speak to the communications manager, Duncan McDonald.

Should you have a query, please contact the relevant department if possible or contact the switchboard operator to ascertain the relevant contact person on +27 21 100 3606.

Should you have a complaint, please fill in the contact form on the website and select the dropdown option of “complaint” and input further information. Alternatively call our quality team on +27 21 100 3606.

This complaint will be sent to our communications team and you will receive an email informing you that we have received your complaint.

TASK will access and escalate your complaint appropriately and attempt to resolve it within 10 working days from reception thereof and make contact with the complainant to inform them of the resolution.

To contact us:

Please contact us here.