Overall Purpose of the Position: 

The Systems and Network Administrator maintains the company’s network and hardware infrastructure to ensure network availability to all system users. In addition, working with the IT Manager, the position plans, coordinates and implements IT related infrastructure and improvements.

Key Performance Areas (KPA’s) & Responsibilities

  • Provides 1st / 2nd / 3rd line user support services: On-site, telephonic and Remote Desktop Connect
  • Provides server and network support, administration and maintenance
  • Installs, configures and maintains user workstations on company LAN/WAN
  • Installs, configures and maintain servers (Windows & Linux)
  • Installs, configures and maintains the Network Infrastructure with related technologies, including QNAP NAS, VPN, WiFi, VoIP, Fortigate, VLAN’s
  • OS Image Deployment
  • MS 365 deployment
  • Performs root cause analysis on major incidents/problems
  • Conducts and documents daily Server and Network diagnostics and checks
  • Ensures compliance with international standards such as ISO/IEC 27001
  • Liaises with Service Providers
  • Performs ongoing performance tuning, hardware upgrades, and resource optimization as required. 
  • Performs any other IT related duties as required by management

Ideal Requirements 

  • Formal relevant qualification and 5+ years’ experience
  • Knowledge of, and experience in:
    • Windows 7 to 10 system support
    • Active Directory / Domain and general Windows Server administration and management
    • All office packages – including Office 365
    • Microsoft 365 – including Azure Active Directory, SharePoint, MS Teams
    • Microsoft SQL server
    • VoIP technologies (Yealink)
    • Veeam Backup and Restore
    • Monitoring software. Verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
    • Networking (WAN/LAN, Wireless, VPN, DNS, DHCP, Cabling, TCP/IP, VLAN’s, Troubleshooting)
    • Hyper-V and VM creation / backup / restoration / admin
    • E-mail setup
    • Backup Administrator + Auditing of Backups and integrity of Catalogues
    • Document Management server administration
  • Ability to diagnose and fix Hardware / Software problems on workstations as well as servers (including printers)
  • Advanced understanding of technical issues, both hardware and software, for infrastructure (servers, networking, telephony) and end user equipment

Key Personal Inherent Characteristics

  • Excellent interpersonal and communication skills (written & verbal)
  • Ability to formulate Work Instructions / Policies / Standard Operating Procedures
  • Ability to learn and master various proprietary systems
  • Project management (technical task execution) and the ability to deal effectively with people at all levels and in different situations
  • Task orientated and deadline driven
  • Logical thinker
  • Positive Attitude
  • Strong problem solving skills
  • Demonstrate strong initiative with the ability to learn quickly
  • Willing to work after hours if need be

Details:

Area:                           Parow, Cape Town

Starting Date:               ASAP

Contract Type:             Permanent

APPLICATIONS CLOSE: 20 April 2021

Send applications to vacancies@task.org.za, using reference: SNA

If you have not received a response within two weeks, your application was most likely unsuccessful.

TASK reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process.